Has your order arrived and it’s the wrong size? You can return it or exchange for a similar product14 days after delivery. Please ensure that the dress is unwashed, unworn and in good conditions.
We are not liable to pay for shipping and handling charges, gift wrap charges, taxes, and VAT paid as these are all non-refundable. Returns are also at your expense but we recommend an insured service to protect your interests.
Refunds may not always be instant so please allow for two to three weeks. We promise to inform you once we have received and processed your request.
If you receive a damaged or wrong order please send us an email with a picture and we will get back to you immediately.
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